NEOS 101 – What it is and how to access

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What can NEOS do for you?

NEOS is a consortium of 17 libraries in northern and central Alberta. You can use the NEOS Catalogue to search for books, specific RDC collections (e.g., Curriculum), or limit your search to a specific NEOS Library (e.g., Olds College). Staff, students and faculty of Red Deer College can borrow most library materials from other NEOS libraries.

Books, CDs and select videos belonging to NEOS libraries, including those of the University of Alberta, are listed in the NEOS Library Consortium Catalogue.

To access NEOS content you need the 13-digit barcode number from your iCard and your 4-digit NEOS PIN. If you don’t know your PIN, you can request it be sent to your RDC email.

What is the NEOS Library Consortium Catalogue?

Students, staff and faculty of Red Deer College can borrow books, CDs, and select videos from other NEOS libraries. All items can be located through the NEOS Library Consortium Catalogue. The NEOS Catalogue can be accessed from the RDC Library website.

How do I request an item from another NEOS library?

When you find an item you would like to borrow from another NEOS library, request the item by clicking the “Place Hold” button. You’ll need your 13-digit barcode (form your iCard) and your NEOS PIN to complete the request. Choose Red Deer College as the pickup location, and you’ll receive an email when the item is available for you to pick up from RDC Library.

Can I visit other NEOS libraries and borrow items?

Yes! Simply show your iCard and you will be able to borrow items (some exceptions may apply). You can also return items to other NEOS Libraries.

Member Libraries:

How long can I borrow items?

The standard loan period for borrowing from other NEOS Libraries is two weeks with the possibility of up to two 2-week renewals. If another user has placed a hold on the item you will not be able to renew it.

How long does it take for an item to arrive once it has been requested?

Items will become available for pickup from the RDC Library Desk in approximately 2-5 working days (i.e. Monday – Friday). You will receive an email (to your RDC email account) when the item is available for pickup. If you don’t pick it up within 5 days, the item will be returned to the original library.

Why can’t I access certain e-books?

Most publishers’ license agreements restrict access to electronic content to a particular library’s members, or primary users. For example, if you are a Red Deer College student, you can freely access Red Deer College e-books but will not be able to access University of Alberta e-books. Ownership of the electronic resource is displayed in the NEOS catalogue. Look for items marked “Red Deer College Access” or “Free Access.”

What other types of items can I access beyond academic resources?

Through NEOS you have access to a range of material including DVDs, fiction books, children’s books and graphic novels. Start searching and explore what is available!

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