Author Archive

You Said … “Quiet, please”

October 15, 2018

You Said …

“I appreciate the staffs working at the library but i hope they consider chatting at a very minimal voice. this happens many times you can hear them talking :( ” (more…)

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Borrow Your Textbook from the Library

September 14, 2018

New this Fall, the Library has purchased select textbooks for students to borrow. We recognize the financial burden of purchasing textbooks and hope that this helps ease the load for some students.

Since we can’t purchase every textbook for every class offered at RDC, these are the criteria we consider:

  • high cost (over $100)
  • first-year or introductory course
  • large enrollment

Textbooks on a shelf
(more…)

You Said: “Please investigate the distracting noise in 2006B”

March 20, 2018

You Said: “In study room 2006B (upstairs) there is a beeping noise that consistently goes off no matter what time of day it is. It sounds like it’s coming from the side of the wall with no other study rooms on it. Either way, it’s super distracting.”

We Said: 
Thank you for reporting this issue. We checked it out and also heard the persistent beeping noise, and it is indeed coming from room 2006A, which is a secure storage room. We think the noise is coming from the security system. We will work with our campus maintenance folks to ensure this is fixed. Sorry for the distraction and inconvenience.

You Said: What Happened to the Start Times for Library Study Room Bookings?

January 29, 2018

You Said:
Recently the times for the group study rooms changed from being on the half hour and the hour to every quarter hour. As a student these time frames do not correlate nicely with class schedules. I was hoping it could be changed back or if there was a reason for the change in the first place. Thank you.

You Also Said:
Recently the times for booking rooms in the library have changed from being on the half hour and hour mark and is now on the quarter hour mark. I find this does not work well with the times classes run at RDC.

We Said:
Thank you for your feedback. The change in start times for our group study room bookings (from on the :00 and :30 marks, to on the :15 and :45 marks) was an unexpected result of a software upgrade that occurred over the Christmas break. We are unable to revert back to :00 and :30 at this time, but are actively working with the vendor to fix this issue – hopefully that won’t take too long. Please continue to bear with us; sorry for the inconvenience.

You Said … “Can I use the Library for leisure reading?”

September 5, 2017

You Said …

“Are we able to use the library’s content (books, etc.) for leisure, or are they considered for research/academic purposes only?”

We Said …

The Library materials can absolutely be used for leisure purposes. In addition to some great reading material in our Main Collection, we also have a Leisure Reading Collection full of books that you might think of as “popular” (or less academic).

You might also be interested to know that we have DVDs (integrated into the Main Collection) and CDs that you can borrow, plus loads of streaming content (videos) and e-books. Please speak to a staff member at the Library Desk if you need more information or directions.

RDC Library celebrates National Aboriginal History Month

June 12, 2017

June is National Aboriginal History Month in Canada, and we recognize National Aboriginal Day on June 21. RDC Library is celebrating with a book display all month long on Floor 2.

National Aboriginal Day

In addition, check out some of the relevant materials on curio.ca. The Contemporary Indigenous Voices collection focuses on cultural awareness, traditional knowledge, and the contemporary challenges facing Indigenous and non-Indigenous peoples across Canada. The videos in the Missing and Murdered Indigenous Women collection present a snapshot of the situation and recount the stories of the families and communities affected by this national tragedy.

Curio.ca is CBC and Radio-Canada’s subscriber-based streaming service developed for the Canadian educational community; RDC Library has purchased a subscription for our students, faculty, and staff. Access is seamless on-campus; if you are accessing these resources off-campus, you will be prompted to sign in with your NEOS username and password.

You Said … “Please Get a Self-Checkout”

May 9, 2017

You Said:

Have you guys thought of having a self-check out station, mainly for books, at the RDC library?

It’d be a nice addition to your great service, as well as help us shy booklovers have a guilt-free reading.

We Said:

This is a great question! We actually used to have a self-checkout station when the Library opened back in 2002. The technology was in its infancy back then and the machine we had didn’t really work properly, so after a lot of maintenance and continued down time, we got rid of it.

We considered replacing that machine with something newer that worked with our collection. But the new machines require RFID technology, which we do not currently have. Switching our entire collection from security strips and barcodes to RFID tags would be a substantial monetary and time investment. The relatively low to moderate circulation numbers of our collection do not warrant such an investment.

Sorry for the lengthy response to what seems like it should be a simple request. Please know that we will continue to consider this option as technology changes over time – if it becomes possible in the future, for a reasonable investment, a self-checkout may be added to our services.

You Said … “the study rooms are dirty”

March 28, 2017

You Said…
“Please clean (eg. dust, vacuum, wipe tables, keyboards and computers) in the study rooms. I am not talking about cleaning up student’s messes. The study rooms are consistenly dirty, filled with dust, unvacuumed, etc. They should be cleaned weekly.”

We Said…

Thank you for alerting us to this issue. RDC has a contract with a cleaning company, and they are to clean all of our public spaces weekly, plus more often if an area needs it. In addition, Library staff dust near the computers, since it is outside of the janitors’ contract to clean the technology or the space near it. Based on your comment we have reminded our Library staff to ensure that the study rooms are not forgotten when they are dusting the computer workstations. In addition we are contacting the janitors to find out how often the group study rooms are being vacuumed and the tables cleaned. I hope you will quickly see an improvement.

If you have any other comments about the cleanliness of the Library, please let us know so that we can work with the cleaning contractors to improve.

You Said “It’s Too Noisy in the Library!”

October 27, 2016

We received two comments this week regarding noise in the Library. You Said:

“You need to get people to work quietly to facilitate a good productive study environment. It sounds like a a cafeteria rather than a place of study and it is very frustrating to students that want to study. This is the loudest college Library I have ever seen. It makes the college look poorly. Maybey some signs would help? [sic]”

You also said:

“The library is misused by most students. It appears and sounds like a local pub… noise to excess, groups are socializing and extremely loud and can be heard in all portions of the facility even the upstairs quiet study area, no rule enforcement …. RDC library is disgrace for students who actually come to the library fo its intended use….R [sic]”

We Said:

Thank you for the comments about the noise levels in the Library.

The Library Information Common serves many purposes on campus, including providing space for collaborative work and social activities. This definition of an Information Common may help to clarify: “a place that has a serious learning function, supported by information and technology resources, but in a setting that can be noisy and readily accepts group activities.”

While our open architecture has many benefits, one of the drawbacks is that sound carries easily between floors. We have identified this issue to be considered in potential future renovations, but there is no immediate fix for this problem.

As you may know, we tolerate a certain level of group interaction and noise, and we have provided signage in the Quiet Area on floor 2. If there is excessive noise in the Quiet Area, please speak to the offending group or approach a staff member who will intervene on your behalf. Our staff can be reached in person at the Library Desk, by text at 403-800-8945, by live chat via the library website or any of our subject guides, or by phone at 403-342-3344.

You may want to try our Quiet Individual Study Room, 2006J, which has extra soundproofing insulation and a white noise machine.

Blackboard: there’s a NEW app for that

October 24, 2016

Bb Student appBb Student is Blackboard’s new mobile app that enables students to learn on their own mobile device. The simple interface allows students to access course content, complete assignments, view announcements, take tests, and check grades.

Navigation is intuitive with the most relevant features grouped and categorized in one place. The majority of students will spend their time in the main Activity Stream, which is the app’s home screen. It represents a “smart view” of prioritized events and due dates.

View, complete, and submit assignments and tests right in the app. Engage in real-time collaboration with your instructor and other students.

Bb Student is available on the App Store, Google Play, and on the Windows Store.

For more information or help using the new Bb Student app or Blackboard, visit RDC Library’s Blackboard guide or see us in person at the Library Desk.